Knowledge Management and its Applicability to Higher Educational Institutions

Abstract

Knowledge management is a critical element that many business organizations are using to gain competitive advantage today. The rapid changes happening in the business setting demand that businesses employ knowledge as a raw material for innovation and corporate development. Similarly, institutions of higher education are not free from problems and challenges. Educational organizations need to rethink the way they manage their operations with the purpose of responding to the greater demands of students, employers, and accreditation institutions. Based on the current understanding of knowledge management in literature and the experiences reported by some universities that are utilizing knowledge management in their academic and administrative operations, it seems that knowledge management tools and techniques used in the corporate setting are useful and applicable to higher education institutions.